Forgot Your Password? Here's How to Reset It

1. Before You Start: Are You a Google Sign-In User?

• If you originally signed up using "Continue with Google," you don't have a Beat The Cut password — and you don't need one.
• To sign in, go to the login page and click "Continue with Google." Done.
• The password reset flow only applies to accounts created with an email + password. If you're unsure which method you used, try Google sign-in first.

2. How to Request a Password Reset

• On the login page, click "Forgot Password?" below the password field.
• Enter the email address associated with your account and click "Send Reset Link."
• You'll see a confirmation message on screen. An email is on its way.
• Important: use the exact email address you signed up with. If you entered a different one, the reset won't work — but no error will appear (this is intentional, for security).

3. What the Reset Email Looks Like

• Subject line: something like "Reset your Beat The Cut password" from no-reply@beatthecut.com.
• Check your primary inbox first. If it's not there after a few minutes, check your spam or junk folder.
• The email contains one link. Click it.
• The link opens a secure page on beatthecut.com where you can create your new password.

4. How Long the Reset Link Is Valid

• Reset links expire after 1 hour.
• If you request a link and don't use it within the hour, you'll need to request a fresh one. Go back to "Forgot Password?" on the login page and submit again.
• Do not click old reset links from previous emails. Only use the most recent one.

5. Creating Your New Password

• Your new password must be at least 8 characters.
• Use a mix of letters, numbers, and at least one special character for better security.
• Avoid reusing a password from another website — especially one you use for email or financial accounts.
• After submitting, you'll be logged in automatically and taken to your account.
• You do not need to log out of other devices — but if you want to for security reasons, you can do that in account settings.

6. Troubleshooting: Reset Link Expired

• If you click the link and see "This link has expired," don't panic.
• Go back to beatthecut.com, click "Sign In," then "Forgot Password?" and request a new link.
• Use the new link within an hour.
• If you keep seeing expiry errors, make sure your device's date and time are set correctly — this is rare, but a clock mismatch can cause issues with link validation.

7. Troubleshooting: Reset Email Is Not Arriving

• Wait up to 5 minutes — delivery can sometimes be delayed.
• Check spam, junk, and promotions folders.
• Search your inbox for "beatthecut" or "no-reply@beatthecut.com."
• Make sure you're entering the exact email address tied to your account. No error message appears if the email doesn't match — this is a security feature, not a bug.